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BAE: Business Analysis Essentials

Objective:
Business Analysis Essentials is a two-day intensive course for a business analyst or a person who has interests to develop knowledge and skills in the business analysis area. Participants has opportunity to learn in the overall process, tools and necessary techniques of business analysis and able to apply them in the real-world situations to improve the way to transform the requirements to the solutions that meet the stakeholder’s needs and expectations.
Who Should Attend:
People involve in IT projects such as:
  • Business Analyst, Business System Analyst, System Analyst
  • End Users (who have to participate in IT projects or work closely with IT organization)
  • Business Consultant
  • Project Manager, Program Manager
  • Software Development Manager
  • Relationship Manager in IT organization
Course Benefit:
Participants will learn how to:
  • Describe the key functions performed by a Business Analyst
  • Apply business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
  • Leverage the communication and interpersonal skills for business analysis
  • Select appropriate business analysis techniques in requirement elicitation
  • Discover the effective way to document the requirements
  • Understand the method to prevent unsuitable requirements and handle changes
Duration:
2 days (12 hours, 12 PDUs), 09:00 – 16:00
Venue:
Jasmine City Hotel, Soi Sukhumvit 23, Klongtoey-Nua, Wattana, Bangkok(See Map)
Method:
Lecture and workshops
Language:
Thai
Instructors:
Arintra Punyayuttakan PMP, PMI-ACP, CSM, CSPO, LeSS, CSQA, CSTE, CSPM, MCTS
Register:
Course Outline:
Business Analysis Essentials
•    Project Overview
o    Characteristic of Project
o    Output & Outcome
o    Accountability & Responsibility
•    Project Management
o    Project Life Cycle
o    Project Management Knowledge Areas
•    Business Analysis Key Concepts
•    Scope of Business Analysis Work
•    Role and Responsibilities of Business Analyst
•    Business Analyst Competencies
o    Communication Skills
o    Meeting Management Techniques
o    Building Trust and Relationship with Users
o    Workshop: Building Trust and Relationship
o    Choose the Right Words, the Right Media for Users
o    Workshop: Choose The Right Words
•    Requirement Classification
•    Business Analysis Body of Knowledge (BABOK)
•    Stakeholder Management
•    Workshop: Stakeholder Management
•    Elicitation and Collaboration
o    Elicitation Techniques
o    Selection of Elicitation Techniques
o    Workshop: Elicitation Techniques
•    Requirements Analysis and Design
o    Requirements Analysis Techniques
o    Workshop: Requirements Analysis Techniques
•    Develop Requirement Specification
o    Characteristics of Good Requirement Specification
o    How to Write the Effective Requirements
o    Writing Use Case
o    Workshop: Writing Use Case
•    Trace Requirements
•    Validate Requirements with Checklist
•    Workshop: Validate Requirements with Checklist





































 
  • The Scope of Business Analysis Work
  • The Role and Responsibilities of A Business Analyst
  • Underlying Competencies of A Business Analyst
  • Requirement Classification
  • Business Requirements
  • Stakeholder Requirements
  • Functional and Non-functional Requirements
  • The Requirement Process
  • Strategy and Planning for Business Analysis
  • Eliciting Requirements
  • Key Elicitation Techniques
  • Preparing for Elicitation
  • Meta Model - How to Respond to the Distortions, Generalizations, and Deletions in the Speaker's Language
  • Balancing Open and Closed Questions for Interviews
  • Conducting The Conversational Frame
  • Post-activity for Requirement Elicitation
  • Writing the Effective Requirements - How to Avoid the Ambiguity and Incompleteness Requirements
  • Validating the Requirements - How to Access Requirements Whether in or out of Scope
  • Managing the Requirements - How to Prioritize and Resolve Conflict Requirements
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