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Kristpoj  Juttamalakul กฤษฏิ์พจน์  จัตตะมละกุล 


Kristpoj Juttamalakul has experiences in IT Infrastructure and Operations for more than 20 years especially in IT Service Management, specialized in financial and banking industry.

Professional Activities:
  • 2013 – Present:    Senior Vice President (SVP), Team Head of IT Operations, TMB PCL
    • IT Operations
    • IT Service and Support Management
    • IT & FM Service Desk / Service Request / Service Level Management / Branch Management
    • Identity and Access Management
    • Endpoint Solution Management / Office 365 / EMS
    • IT Change Management / DevOps
    • Data Center Operations and Management / Event Management / Incident Management / Problem Management
    • IT Application Management
  • 2011 – 2013:     Vice President, IT Infrastructure Management, CIMB Thai Bank
    • Data Center Operations Management
    • Infrastructure Project Management including regional project
    • IT Service Desk, Incident Management, Branch Management,
    • Service Level Management, IT Asset and Configuration Management,
    • Change Management and Release & Deploy Management
  • 2005 – 2011:      Senior Vice President, IT Service & Support, TISCO IT
    • IT Service Desk / Service Request / Branch Service
    • Incident Management / Problem Management 
    • IT Procurement & MA Service
    • IT Project Service & Support

  • ITIL Expert Certificate in IT Service Management
  • ITIL Certificate in Managing Across the Lifecycle (MALC)
  • ITIL Intermediate Certificate in Service Strategy (SS)
  • ITIL Intermediate Certificate in Service Design (SD)
  • ITIL Intermediate Certificate in Service Transition (ST)
  • ITIL Intermediate Certificate in Service Operation (SO)
  • ITIL Intermediate Certificate in Continual Service Improvement (CSI)
  • ITIL Foundation Certificate in IT Service Management
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified Information Security Manager (CISM)
  • Certified Information Systems Auditor (CISA)
  • Certified Data Centre Professional (CDCP)
  • Certified Data Centre Facilities Operations Manager (CDFOM)
  • CISCO Certified Network Associate (CCNA)
  • Microsoft Certified System Engineer (MCSE)
  • Microsoft Certified Professional (MCP)

  • Master of Science in Computer Information Systems (Honor), Assumption University
  • Master of Business Administration in Marketing, National University, U.S.A
  • Bachelor of Science in Industrial Education in Telecommunication Engineering, King Mongkut’s Institute of Technology Ladkrabang

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